TV Service FAQs
Why do I need to buy an Android Set Top Box or Fire TV Stick?
Yes, you need one per TV.
Just like you have a box from your cable company to decode their signal as it comes in through the cable, our service requires a box to decode our signal and display it on the TV. The Set Top Box or Firestick serves three functions. 1. Decode the signal that comes into it via the Internet. 2. It connects to your Home Internet Service via WiFi so no cables are required to connect to Internet. 3. It acts as the device to change the channels.
So what are my Set Top Box hardware options?
You have thousands of options. Any Android Set Top Box will work. HOWEVER, some work better than others. The cheap ones will work but you won't be happy because of loss of signal and buffering. The boxes that cost around $100 or more...in general...work great.
With that said, we've also found that the Amazon Fire Stick and Fire TV work GREAT. A Firestick sells for about $35.
Can I move th box around, such as, taking it to a friend's house to watch a Football game?
Can I install on my cell phone or Android tablet?
Yes and you can take it anywhere....just beware of cellular data fees. Always connect to an unlimited WiFi signal.
And yes, you can cast your cell screen to any TV with a service like Chromecast.
Does it work on Apple IOS?
Yes, call us for the setup procedure.
I live outside of the USA, can I still use Vontronix TV?
Yes, our service works anywhere in the World..as long as you have high speed Internet access.
What sort of Internet access does Vontronix TV require?
We need a constant ON connection. Any Cable modem, Verizon Fios works fine. But you need to have enough Speed too. Each connected TV requires 8MBPS - Megabits per second. So if you have 3 TVs, you'll need 24MBPS at a minimum. We recommend you get the 100MBPS speed from your cable company. You don't need 200 or 300 so don't let them talk you into it. It's not worth the extra money.
OK, sounds too good to be true. What's the downside?
All of the TV shows are shown in East Coast Time (GMT-5). This means that people on the East Coast will get to watch American Idol at it's normal time - 8pm - EST. The people on the West Coast will watch this same show at 5pm (PST). Our West Coast customers tell us that its not a big deal to get accustomed too.
All other programming is identical as to what you expect on Cable TV.
We mention the negatives because we want all our customers to be thrilled with our service.